Terms of service
Terms of Service – Kay Hill’s Creations
Overview
This website is operated by Kay Hill’s Creations. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.
1. Use of Our Website
By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to use our products or website for any unlawful or unauthorized purpose.
2. Product Information & Custom Orders
All products are custom-made based on the information provided by the customer. It is the customer’s responsibility to ensure that all details (including spelling, sizes, colors, and design preferences) are accurate before placing an order.
Kay Hill’s Creations is not responsible for errors submitted by the customer.
3. Order Acceptance & Refusal
We reserve the right to refuse or cancel any order at our discretion. This may include, but is not limited to, suspected fraud, incorrect pricing, or inappropriate/custom requests.
4. Pricing & Payments
All prices are listed in USD and are subject to change at any time without notice. Payment must be received in full before any order is processed.
5. Production & Turnaround Time
All items are made to order. Production times may vary depending on the product and order volume. Any estimated turnaround times are not guaranteed.
6. Shipping & Delivery
Kay Hill’s Creations is not responsible for delays caused by shipping carriers, incorrect addresses provided by the customer, or circumstances beyond our control once the order has been shipped.
7. No Refund Policy
Due to the custom nature of our products, all sales are final. Please refer to our Return & Refund Policy for full details.
8. Intellectual Property
All designs, images, and content on this website are the property of Kay Hill’s Creations and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
Kay Hill’s Creations shall not be held liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.
11. Contact Information
For any questions regarding these Terms of Service, please contact us through our website or official business channels.
By using this site and placing an order, you agree to all terms listed above.
Kay Hill’s Creations